Our Reviews

Courteous, fast service. Got me in at the last minute to take advantage of a Chevrolet gift card.

Amery Dealership has treated me very well and taken care of my car.

Got the paperwork and it shows that a diesel oil change was done but I was assured that the correct oil and filter were put in but he couldn't generate correct paperwork, then this morning my tire pressure sensors went off and I have now realized that the tire pressure sensors were not taken care of when tires were rotated. Now I get to make another stop for them to fix that.

Service was done faster than expected

THEY GOT MY CAR IN ASAP TO REPLACE A WATER PUMP.VERY FRIENDLY.

Great experience, Sasha from service was up front in the repairs. Took care of me with loaner car that fit my needs. Great dealership.

Friendly, quick service. Popcorn and water!

They are always both friendly and courteous. They always explain what they have done and what needs to be done in the future.

The customer service was outstanding, and I truly appreciated the attention to detail and transparency in pricing. I will definitely be returning for future maintenance. Highly recommend this service center to anyone looking for reliable and trustworthy auto care!

The service is always great. they take care of you and your vehicle.

Great service. Comfortable waiting area.

Always great service at Amery Chev. Great communication, great service, great updates on potential services you could get without the high pressure sales pitch (which I appreciate), fast friendly service. My only complaint (and less a complaint than an acknowledgement that they are good and everyone in the area knows it) is that it isn't bigger/more techs, as you have to plan well in advance to get in as they are in high demand!

Fast friendly service with a personal touch.

Sent: Thursday, April 24, 2025 12:24 PM To: amery.chevrolet@dealer.qcommunicator.com stevejeichman@gmail.com Dear Service managers and Amery Chevrolet, My reason for choosing Amery Chevrolet was because of the great service that I have had from your dealership over the years. I want to thank you and Julie (your current service manager and someone that really did try to fix a problem that ended up having no good solution) and others for your efforts to try to repair my 2005 Chevy Colorado. You can only imagine my extreme disappointment after waiting for close to a year, working with multiple service managers, receiving promises and analysis as to what step to do next for a fix that did not work, you not being able to get it running again, and ending up me putting well over $4500 into a process that resulted in failure. This experience is a wake-up call that sometimes a person needs to get a second opinion before moving forward putting funds into a bad idea. The final solution of donating the 2005 truck to charity for a tax deduction of $500 gives me the only sense of finality and some satisfaction to what turned out to be a very financially poor blunder. It would be nice to see Amery Chevrolet somehow monetarily showed me some sort of empathy from their part. Perhaps with a free oil change or two or just a letter taking ownership for not getting the job done that resulted with a long-time customer taking a major part of the financial burden. I appreciate you asking for my feedback and understand you can’t always be 100% successful with the service that you give to your customers, but somehow, I guess I expect better from the Amery Chevrolet dealership based on my earlier experiences. Have good day and I am hopeful that my thoughts do not fall on deaf ears. Steve From: Amery Chevrolet Sent: Thursday, April 24, 2025 9:45 AM To: seichman@centurytel.net Subject: Thank you for Choosing Us How did we do? Dear Steve Eichman Thank you for your recent service visit. In the next few days, you may receive a Customer Survey from Chevrolet, asking you to help us find ways in which we can serve you better in the future & how you feel about your recent visit. This feedback is very important to us at Amery Chevrolet Inc and we hope that you are completely satisfied. If there is anything we can do to ensure you are completely satisfied please let us know. On behalf of everyone at Amery Chevrolet Inc, Thank you, Joshua McAbee Click Here to change or schedule future appointments. Book Service Appointment Amery Chevrolet Inc 1101 Cornwall Ave PO Box 45 (715) 268-7676 | info@amerychev.com From: stevejeichman@gmail.com Sent: Thursday, April 24, 2025 12:24 PM To: amery.chevrolet@dealer.qcommunicator.com Cc: stevejeichman@gmail.com Subject: RE: Thank you for Choosing Us Hi Josh, My reason for choosing Amery Chevrolet was because of the great service that I have had from your dealership over the years. I want to thank you and Julie (your current service manager and someone that really did try to fix a problem that ended up having no good solution) and others for your efforts to try to repair my 2005 Chevy Colorado. You can only imagine my extreme disappointment after waiting for close to a year, working with multiple service managers, receiving promises and analysis as to what step to do next for a fix that did not work, you not being able to get it running again, and ending up me putting well over $4500 into a process that resulted in failure. This experience is a wake-up call that sometimes a person needs to get a second opinion before moving forward putting funds into a bad idea. The final solution of donating the 2005 truck to charity for a tax deduction of $500 gives me the only sense of finality and some satisfaction to what turned out to be a very financially poor blunder. It would be nice to see Amery Chevrolet somehow monetarily showed me some sort of empathy from their part. Perhaps with a free oil change or two or just a letter taking ownership for not getting the job done that resulted with a long-time customer taking a major part of the financial burden. I appreciate you asking for my feedback and understand you can’t always be 100% successful with the service that you give to your customers, but somehow, I guess I expect better from the Amery Chevrolet dealership based on my earlier experiences. Have good day and I am hopeful that my thoughts do not fall on deaf ears. Steve From: Amery Chevrolet Sent: Thursday, April 24, 2025 9:45 AM To: seichman@centurytel.net Subject: Thank you for Choosing Us How did we do? Dear Steve Eichman Thank you for your recent service visit. In the next few days, you may receive a Customer Survey from Chevrolet, asking you to help us find ways in which we can serve you better in the future & how you feel about your recent visit. This feedback is very important to us at Amery Chevrolet Inc and we hope that you are completely satisfied. If there is anything we can do to ensure you are completely satisfied please let us know. On behalf of everyone at Amery Chevrolet Inc, Thank you, Joshua McAbee Click Here to change or schedule future appointments. Book Service Appointment Amery Chevrolet Inc 1101 Cornwall Ave PO Box 45 (715) 268-7676 | info@amerychev.com

The people were very accommodating and got the work done as scheduled. They were great to work with.

Al2ays the best. Top to bottom

They brought the car in the same day I stopped to discuss what work I needed and ran diagnostics on the Adaptive Cruise Control System. They scheduled me for the next day and Mason gave it a good check. He found that the distance module was not working. The part had to be ordered and came in the next day. After changing out the defective module and calibrating the system, the Adaptive Cruise Control syatem works like new. I'm very pleased with the over all experience.

I bought my truck there about 6 years ago but I never get any sort of complimentary oil changes.

On time all went well a little pricey

Always great service. Nice people.

JUST GREAT COULD NOT ASK FOR ANY BETTER TELL ROB I WILL BE BACK THEY TREATED ME LIKE I WAS A KING

All the work requested was done in a timely and efficient manner. The Service Advisors were very good at their jobs and we discussed each item, what it might cost, and any additional items that I should consider to make the job complete, such as add a front end alignment to the tie rod replacement to avoid tire wear from the tie rod removal/replacement.

I took the car in to fix a oil leak. After close to paying $1000.00 to fix a leak that they never fixed. I have now been told that I need to replace the engine again. The engine has been replaced once by them and only had 22,000 miles on the new engine. I lost trust in this dealer and they will be losing my business. I was think of purchasing a new car this year but I'm currently looking at other dealership that has better service relationships.

Always outstanding customer care at Amery Chev. I didn't catch the customer service agent's name that assisted me, but he was excellent. Brought my air filters out to the waiting area to show me how filthy they were and gave me the option to replace them. It's quite helpful to have the visual to see just how dirty they are. And it's much appreciated to have the option versus a high pressure pitch to add more cost to my oil change. Love Amery Chev, that's why I keep returning.

Service was qt

Your tech/service person stated that my taillight wiring harness was bad do to corrosion even though there was no visible corrosion. They put dielectric grease on the bulb connections and then said the wiring was corroded. I had the bulbs out twice before bringing my truck to the dealership and could see no sign of corrosion on the connection. I believe that the harness should have been thoroughly examined to ensure that was in fact corroded as opposed to a broken wire or failed connection even if corrosion is a common event, by simply stating it was corrosion it voids any warranty claim, great for you, not so much for me.

In general I was satisfied with the service and staff. I don't like the usual loud TV volume in the waiting area. It's distracting and the channel is not interesting. Besides most people are consumed on their cellphones, and pay no attention to the TV. Turn it off! After an oil change I can bet one or more driver floor mats will have a greasy mechanic footprint. I don't like cleaning them my self. I've had them cleaned in the detailing department, but usually the wait is long.

Great experience. Quick and efficient.

Always a great experience at Amery Chev.

Jake at the service department was very kind and helpful when I called for an appointment and when I got there. the service on my car was good I am sure they did lots of upkeep stuff. Thanks.

Very prompt and courteous. Answered my questions or sent me to the person who could.

Always great service.

Everything was good.

Bought my last 3 vehicles there and serviced them all there. I can day I used to be very happy with the service, and the last couple of times have not at all been happy

I have bought several Vehicles From you I am from Spooner Wis. always Great People From service to buying a car salesman Robert is the BEST......I will be down soon to buy another Car from you......Thanks again Your the Best

With delays out of your control, everything was handled well. Sasha is a valuable employee and is great with customer service. The loaner vehicle provided was a lifesaver.

Sasha was great to work with. They got my truck fixed and back to me fast!

The extended warranty company was a bit underwhelming and made things a bit hard but Sasha in the service department was most excellent to work with. She made sure everything was taken care of in this situation and more accommodating than what I have experienced in the past. She was in constant communication, answered questions and even delivered a loaner to me while my vehicle was down and out. She was very friendly and understanding. All in all, anyone in customer service could take notes on how to interact with customers. Thank you again Sasha! Your help was and is greatly appreciated!

Scheduling was quick and easy. The work was done in a timely manner. The repairs were completed satisfactorily.

Angel did a fabulous job demonstrating features of my new vehicle!

The service department was very flexible and allowed more to be done on my vehicle then was scheduled.

The only issue was that it took 2 hours and 10 minutes to do an oil change, rotate tires and put two new filters in. That is way to long for that amount of work!

Always able to get us us for check engine lights or other red flags that appear outside of working orders. Friendly spot, nice people.

Aways a great Friendly experience at Amery Chev.

Just came in to get a tire checked. Found it before they drove it in. Pleasant & friendly service.

Salesman "Robert" is always very friendly and inquiring if we need anything he can help with. Gal checking me in was very knowledgeable and helpful

My bill was $105 they charged my credit card $108. I was told everything looks good, no diagnosis paper on tire tread, fluids checked/filled. OnStar sent me a notification about servicing my antilock brake system, no mention of it by advisor or mechanic. Johnson Motors compiled a list of like 6 things that were leaking or was minor concern a few months ago. Not one mention of any of it.

I have been coming there for service ever since I bought my car there. Amery Chevrolet is like family to me. Very friendly and treat me like they care. My last visit was for an oil change and told me that my brakes needed attention so I had them take care of that for me.

Always in and out fast as can be! Julie and Sasha, in service, are always super helpful!

friendly helpful staff

Sasha is the best in the business! She is always so helpful and pleasant. She always tells me what will be needed on my next service visit including how long it will take.

They were able to get my service appointment set up quickly and took care of all of the things that needed to be done on my car.

Friendly, efficient staff.

Wonderful

Great people work here I have done my business her for last 10 or more years all of the people that work here treat me respect ...will always do my business here...thank you

Great people

We had a great experience. Robert went above and beyond to get us the vehicle we were looking for.

Everyone was great and Kati was fantastic. Quick and easy!

Always a great experience. Top to bottom

Courteous, professional sales and service.

Always top notch from start to finish

Good experience. Didn't take too long. The high high cost is a little discouraging. Special thanks to Sasha Tiberg, who is always great to work with. THANK YOU you Sasha.